Consignor FAQ
Why choose Couches to Curios?
Couches to Curios will change your perception of consignment furniture and home decor. We showcase items in good to excellent condition carrying name brands such as Bernhardt, Ethan Allen, Hooker, Drexel Heritage, Pottery Barn, Arhaus, Stiffel….just to name a few. We are known for accepting an eclectic mix of well made, good quality pieces for your entire home with prices to meet most budgets.
We sell 70% of items within the first 30 days of our 90 day contract.
Our staff is trained to research current market values and price furniture and decor at fair price points that have the best chance of selling!
How does consignment work?
There is a 50/50 split once an item sells. We have a 90 day term. Our staff researches and prices your items and displays them tastefully to get your items sold!
What items do you accept?
Furniture, decor, lighting, rugs, seasonal furniture, and designer handbags in good to excellent condition.
What if my items don't sell?
If your items don't sell within 90 days, you have 7 days to pick up unsold items or they can be donated at our discretion.
Do I need an appointment to consign?
Yes, we have separate appointments for decor, furniture, handbags, and artwork (which includes all items that need to be hung).
All Furniture, Artwork, Rugs, and Chandeliers need to be pre-approved via email. To consign, email us at couchestocurios@att.net and our team will respond in 24-48 hours letting you know if we have a market for your item!
Please call the store for a decor appointment or you can book through our online portal (COMING SOON!)
For any further questions on consignment, please refer above to our consignment terms!
Can I take an item off consignment early?
We do not allow for early pickups based on our 90-day consignor contract.
If you disagree with our pricing, then you may pickup your items if you choose to not consign.
Do you negotiate prices?
All items are under contract with consignors and have a set reduction schedule. We will not lower the price beyond what we have it listed.
Please note consignment items are subject to special sales (per our contract) at the discretion of Couches to Curios.
When will my items be processed?
Typically, all items are placed into inventory same day as drop off. You should be able to see a list of your inventory items by end of the day. Your account will show the listing date as well as the expired date of the 90 day term.
Our intake team works as efficiently as possible to to make items available for sale.
Handbags generally take longer to place into inventory, but don't worry! Everything is tagged with your account number and we store them safely, locked away in our office.
Please note that the 90 day term does not begin until the item is tagged and placed in our display, available for sale.
What is your seasonal acceptance schedule?
Easter & Spring: February through April
Outdoor Furniture: April-Mid June
4th of July- May and June
Halloween- August through September
Thanksgiving & Fall- August through November
Christmas- October through December
Plan ahead! Christmas appointments book very fast.
During these seasons, scheduling can be fully booked or booking several weeks out.
Please note holiday consignment terms expire the week after the holiday. All items must be picked up the week after that holiday or they are subject to donation.
When can I pick up my check?
All checks are ready to be picked up in the store after the 10th of each month.
When can I pick up a check?
All consignor checks are available for in-store pick up on the 10th of each month.
What if I forgot to pick up a check?
Checks are good for 90 days and then they are voided. Consignor checks can be re-printed for a $5 fee.
Can you mail my checks?
Absolutely! We mail checks to out of town and out of state consignors. We do not have a mailing fee deducted from each check, but we do appreciate self addressed, stamped envelopes and will be happy to mail out checks.
Please email us at couchestocurios@att.net with your address and we will add you to our mailing list.
Can someone else pick up my check for me?
Yes. Please email or call the store and we will make a note on your account.
How do I login to my consignor account?
To view your account online, click on the login button on the top of https://couchestocurios.com or visit https://couchestocurios.consignoraccess.com. Your consignor number is your username and password.
First time users should have received an email from us with a link to login with a temporary password, bring prompted to change upon first login.
After changing your password, you will be able to view all of your inventory, its status, and your account balance.
For any questions, call us at 913-381-8022.
Will you contact me when my items have sold?
We have almost 8,000 consignors in our system. We do not call or email each time we make a transaction. However, we love the convenience of each consignor being able to login to their account and view all of those details online.
To view your account, please visit: https://couchestocurios.consignoraccess.com/activity
For any further questions, please call the store at 913-381-8022.
What if I disagree with the price of my items?
We pride ourselves in our research ability and the knowledge of pulling 7+ years of sales history to find an ideal price for each item.
If you disagree with a price we have listed, please call us at the store directly and let us know your thoughts and why.
If we are way off on price and you no longer want to consign, you are welcome to come retrieve your belongings.
Remember, we are a team and with a 50/50 split, we all want the best prices for each item - but the ultimate goal is to sell it!